Health And Fitness Club Feedback
I just wanted to take the time to contact you to say what a great centre we feel Beechdown is.
We only moved to the area at Christmas, and Beechdown quickly grabbed us, as we became members pretty much straight away. The vast facilities were so unexpected from the outside! Unfortunately we only had a few months to make the most of the club before lockdown, but that can’t be helped; we’re happy to be back now! Though, on the mention of lockdown, your communication with members via weekly emails was great, really personable. Even as new members we noticed the efforts that you and your team of staff were making to provide some level of service, for no cost. The outdoor gym created as soon as was permitted was great also!
Generally, we find all of the staff to be pleasant, friendly and helpful; with a special mention to Jordan who is always lovely! It’s also great when in the club, to see yourself (Ian) walking around, as all too often Managers end up being glued to their desk but I think it’s great for members to know who you are!
I have worked in the leisure/ fitness industry for over 10 years so I know that often people are quick to complain and slow to compliment, so I hope this email is gladly received. The facilities are great, and I think you’ve definitely done all that you can to spread the gym out safely; the addition, even if temporary, of the stretch room is lovely!
Sophie Ganderton & James Long - August 25th 2020
I just wanted to say thank you so much for all that you did and continue to do throughout the coronavirus. The information and support for members has been so good and so very much appreciated, it has been great being able to use equipment and the online classes throughout, im not sure any other fitness organisation can boast the same. I am so pleased i joined the club
29th July 2020
Sarah carried out my step 3 gym review on 27th July and made a real commitment to making it successful. She took time and care to ensure that my programme included exercises and equipment that were helpful for me, and was very patient in making sure that I understood how to complete the exercises.
I felt that I received excellent customer care from Sarah which reflected very well on Beechdown and how it looks after it's members.
My friend Lin and I had a Spa Day yesterday. Just wanted to thank everyone involved - Sam was friendly and helpful and the two beauty therapists who did our pedicures were great. Have to mention the lunch - the food was absolutely delicious - beautifully cooked and presented. Many thanks to everybody for a lovely day.
Fantastic health and social club. Great instructors and really nice management and team. Facilities are superb!
Super Club for all ages & abilities with fab instructors :) Lots of facilities from Badminton/Tennis/Squash through Gym Complex, Spin/Circuits & Studio based BodyAttack, Balance, Combat, Jam, Pump classes (both Instructor & Virtual led), Kids Club, Pool, Brasserie etc. etc. - i'd highly recommend.
Lots of great classes to pick from including virtual classes so you can do the class you like at a time that suits you.
Nice to find a clean place too. Yes it more expensive than other gyms but you can do a joint membership with a friend to make it more affordable.
The swimming pool is amazing and I look forward to trying the squash and badminton �.
Super teachers and the only Gym you will need.
I love the virtual studio and use it far more than I ever used the original studio so personally think it's a huge improvement to the club. Am also enjoying the Queenax class on a Tuesday at 5.30 with Sarah (?). No two weeks are the same and she is a really good instructor - the right balance of encouragement and understanding!!!
I must sat a big thank you to you and the team. Joining the club this January has made a big impact in my life, hopefully my health and general wellbeing. You are obviously proud of the facility and keep trying to improve it. Maintaining the balance of needs from young to old members an obvious challenge. Your pricing is flexible and affordable. The club must make a profit and members must get value for money. You have got this just right I believe.
I have enjoyed the challenge of starting the process of getting fitter, at about retirement age it's a process that needs care. The combination of Preva and Myzone provide both competition and a layer of safety. Your staff, the experienced trainers are a great source of knowledge. I benefited from two sessions of intro so far and got great tips seeing others getting to learn the ropes.
My ideal of cardio, strength building, swimming and a relax in the sauna is accomplished at this one stop shop. Also I met some lovely people who are also trying to get fitter or maintain a good level of fitness. So refreshing to know it's not just me that needs more than a walk to the paper shop or planting spuds.
For those taking up the great Myzone try and buy offer in February, go for it. It's amazing. Not a heart rate monitor, this is some sort of mobile integrated health monitoring system. Plus a motivator.
Looking forward to whatever you folk have in mind next. Joining up Priva, Myzone and the inbody measuring system data seems to be the key. Data from inbody uploaded to Myzone. Myzone acting as the Priva card to set cardio kit?
Meanwhile please pass my thanks to those at Beechdown for being so friendly.
I have been to the club today and am very impressed at the efforts made to ensure we can use the facilities safely. As a result, I would like to re-start my Membershilp from 1st September. `I have been in contact with Helen who is also wishing to recommence. You have all done a magnificent job during this pandemic and we are lucky to belong to such a good club.
Bridget Hunter - August 19th 2020
All the ladies were praising you on how proactive you have been before, during and on coming out of the lockdown. The time and energy you and your team spent on keeping the club going and everyone motivated. Well done the Beechdown Team!
Gaza Cross - July 25th 2020
Carol and I would like to say how well we think you have managed this Coronavirus situation, we feel that you did all that was possible under the circumstances.
Only recently joined. Really enjoying our family membership, enjoying the classes and the gym/pool. Still have lots of classes to try which I’m looking forward to but so far all the instructors have been brilliant/adapting bits where needed as I’m definitely work in progress! Fun n floats session huge hit with the children as are all the children’s activities. Again they still have more to try! They can’t wait for their first movie night and I plan on buying my first prosecco purely for children in need! ;)
I’ve needed some TLC in the spa which couldn’t have come at a better time and to gain confidence in the gym I’ve been having some additional 1-1 PT sessions - highly recommend Steve he’s been brilliant with me so far and looking forward to making more progress. Highly recommend to anyone really, young/not so young, single folk, families. Beechdown pretty much has everything covered just wish I’d joined sooner! :)
I've joined the Beechdown fantasy footie league now- thanks!
Also, I've been meaning to email to say just how happy I am at Beechdown - I've never managed to stick with a gym so long before. Huge credit to the trainers, the approach they all take is great and they're all so supportive, and Heather is brilliant too. My son is also a HUGE fan of Dani and Vicky at Beehive, he's forever asking to go.
I joined Beechdown in Feb this year, but I wanted to say a few things about my experience.
Returning to exercise after over a decade of sloth and very overweight was a challenge but the support and positive attitude displayed by all your staff has been really amazing. The first class I tried was Zumba - OMG what was I thinking - my heart had such a shock but the laughter and encouragement of Sarah was totally infectious. I then tried Body Pump and would have walked right out as it's very intimidating to see a room full of equipment and very fit folks but Sue grabbed me, helped me and told me to stay. It's still a brutal class for me but I'm so grateful that she encouraged me to try. The gym team have also been so encouraging with the In Body analysis - brilliant - it is harsh to see the dire state of your body in black and white print!
After the first Zumba class I decided to invest in a MyZone monitor - that was a great decision! It allows me to monitor my heart and become more aware of how hard it is having to work - seeing that in RED gave me the focus to lose weight and really take control of my health. It's a brilliant tool.
But it's not just the staff and equipment - the general friendliness and peer encouragement has been superb so you must be doing something right! Doubtless there are things that could be better - there always are - but you must be doing something right to turn a couch potato into an enthusiastic member. Please pass my thanks on to all your team for helping me to get back on track in such a positive, friendly and enjoyable way. It's so hard to start and you are easily put off by the wrong attitude or a negative comment. Your team got it spot on!
Pool refurbishment, is wonderful, so modern, fresh, relaxing and a joy to swim everyday. Well done for keeping everyone updated and for reopening on the date that was planned. I'm so impressed and with all the other new facilities in and around the gym. A massive well done!
Ed and the wonderful Beechdown team
It is a year since I joined and I am terribly impressed by the facilities on offer, the amazing improvements made, the new innovations introduced and the support from your friendly and professional team.
Like many others I tested your refurbished pool yesterday – nothing short of stunning. It was warm, welcoming and after a couple of months on dry land – very enjoyable. It will again add a nice dimension to the post gym workout.
In this last year I met some of my personal goals, some weight reduction (but not enough yet) and a big improvement in fitness and energy. The biggest payback though is the environment at Beechdown, I made some new friends and enjoyed being part of it. So thanks you and the team
I'd also like to say how impressed we've been with everything the club has done during the lockdown period and subsequently as the club reopens, your team has been absolutely amazing.
Alice Cantelo - August 18th 2020
I just wanted to commend all the team for doing such a wonderful job on reopening. I am sitting in the sun watching my girls play tennis which they were so excited to get back to. I've enjoyed a couple of outdoor classes and studio classes this week. The girls have been so pleased to get back in the pool. It feels so safe and other than the extra hand gel and social distancing markers a big bit of normality back in our family life.
Lynsey Siveter - July 29th 2020
I’ve been in most days since you opened and I’m perfectly happy it’s as safe as it could be.
August 22nd 2020
Thanks for a great class timetable. All the instructors are brilliant and I love the classes especially the Les Mills ones. Also the spin classes are great and all the gym instructors do a fantastic job.
Just a quick note to say how fabulous the recent America and Chicken nights have been! Outstanding food! Thank you!
I attended your last postnatal course and didn't manage to say a big thank you to Sue and the team in the nursery who were superb!
I am returning to work shortly and will then be back in touch with yourselves in order to join. Tina really inspired me to continue so I just wanted to say thanks to everyone who made the experience so worthwhile.
I have just been to the last cardio-tennis session for this year and wanted to say thank you and well done to Steph for her patience and outstanding tuition.
I am returning to the game after many years and she has helped me regain an enthusiasm I thought was gone. She is a credit to your team.
My husband Arthur and I have been members for about 20 years and I don’t usually pass many comments – moans or compliments. However I have recently been really impressed by Paul’s team in the gym. The whole team are very friendly and approachable and have an attitude of wanting to help not just show off their muscles!
Tina offered us some help one quiet Sunday afternoon and showed us some really useful exercises. Alex’s talks on nutrition have been very good and I recently signed-up for Dave Lilly’s Bio Sig weight loss programme. He has been excellent – really clear with his direction, very supportive and encouraging. He has linked the diet to training in the gym and it is really starting to make a difference for me. At 52 I didn’t expect to be doing the sort of weight training I did at 20!